Gain from Stakeholder's interview

After a group interview with stakeholders, we did a card sorting, and we ended up with these main areas to focus on in our research :

•  Research into other successful educational/learning apps about these questions:

• 1.  How do they deliver a learning experience engagingly?

  2. How do they integrate learning activities into the wider UX experience?

  3.  How do they combine learning content with an opportunity for the user to practice

the skill?

• Research into what users look for in an educational app experience.

  1.  What features do they consider core, and which are ‘nice to have’?

  2.  What digital learning experiences have they used previously?

  3.  What made them successful/unsuccessful?

Primary Tasks

• Conduct UX research and design a concept for how a learning experience could look like for the Smiling Mind app based on the findings from the above research.

• Submit a wireframe UX design recommendation individually.

My role 

Tasks I did in the group :

• Stakeholder interviews 

• Competitor Analysis

Tasks I did individually: 

• Prepare research plan and perform them

• Create a persona

• Create a customer journey map

• Sketching, designing wireframes and interactive low-fi prototype

The Challenge

Time constraints: we had only six weeks from the stakeholder interview to prepare our final UX design, so after my research, I had quite a handful of ideas that couldn't go through all of them; I needed to choose the most relevant but unique idea! Which was quite tricky.

My Research Tool Kit 

Persona #1 Laura

Laura's Journey Map

Persona #2 Harriet

Harriet's Journey Map

The Solution

My Family Profile 

Offer a family profile for users to create a safe environment for family members, which lets parents assign mindfulness activities/tasks to family members on a regular basis and make them challenge and compete with each other in a healthy environment. 

My Design Tool Kit 

Further Recommendation