Details of my Interviews

I conducted five user Interviews with two men and three women, all between their thirties and forties.

I asked about activities they may try besides meditation in mental health apps, and the answers were reported like this :

Mood Tracking :2Yes,3 No

Goal setting and tracking:5 No

Journaling :4No,1 yes

Support group:2 Yes 3 No

Daily affirmation:1 Yes,4 No (1 strong No as she hated it)

Two of them used sleeping apps with light music or white noises for themselves or their kids.

They talk about mental health with kids. They don’t use these kinds of apps for kids, but they like using them during family time.

Simple Apps are more interesting for them, with just a few options on each page. The menu is essential; all the app routes need back options and must be traceable.

They all preferred Bite-size mental health exercises (2-3 min) over a more extended period (20 min).

They all don’t like notifications or reminders from the Apps.

The apps that they use every day are for these purposes: {Banking App, Keeping notes/to-do list, calendar}

In terms of design, they all preferred bright and sharp colours for daily apps, but professional thinking is needed to avoid becoming too much and cheesy.

Appearance and graphic design are as important as functionality. It’s hard to trust Apps with unprofessional user Interfaces.

 The app’s most annoying feature is an unclear or tricky subscription, such as when it doesn’t let you try the app before getting credit card info when they charge you before confirmation, or when you can’t find anywhere in the app to unsubscribe.